Legal
Privacy Policy
Your privacy matters. This policy explains what information we collect, how we use it, and the choices you have.
Please note: this policy is a general template provided for your convenience. Have it reviewed by a qualified attorney to confirm it fits your business and complies with the laws that apply to you (including California privacy laws such as the CCPA/CPRA) before publishing.
Contents
1. Information we collect
We collect information you provide directly to us, such as when you fill out a booking or contact form, request a quote, or communicate with us. This may include:
- Your name, phone number, and email address.
- Your property address or service location.
- The service you're interested in and details about your concern.
- Any other information you choose to include in a message.
We also automatically collect limited technical information when you visit our website, such as your browser type, device, pages viewed, and the page or site that referred you.
2. How we use information
- To respond to your inquiries and schedule and provide testing services.
- To send you your results, reports, and related follow-up.
- To improve our website and services.
- To communicate about appointments, offers you've requested, or service updates.
- To comply with legal obligations and protect our rights.
3. How we share information
We do not sell your personal information. We may share information with:
- Service providers who help us operate (for example, scheduling, customer relationship, email, and laboratory partners), only as needed to perform their work.
- Professionals you ask us to coordinate with, with your direction.
- Authorities when required by law, or to protect safety and legal rights.
4. Forms & third-party tools
When you submit a form on this site, the information is transmitted to our workflow and customer-management tools (for example, a Zapier-connected workflow) so we can follow up with you. These providers process the data on our behalf according to their own terms and security practices.
5. Cookies & analytics
Our website may use cookies and similar technologies to remember preferences and understand how the site is used. You can usually control cookies through your browser settings. If we use analytics services, they may collect usage information to help us improve the site.
6. Your choices & rights
You can ask us to access, correct, or delete the personal information we hold about you, and you can opt out of marketing communications at any time. Depending on where you live, you may have additional rights under laws such as the California Consumer Privacy Act. To exercise any of these, contact us using the details below.
7. Data security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
8. Children's privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us so we can remove it.
9. Changes to this policy
We may update this policy from time to time. When we do, we'll revise the "last updated" date above. Significant changes may be communicated through the website.
10. Contact us
Questions about this policy or your information? Reach us at:
- Email: info@hometestpros.com
- Phone: (818) 578-9355
- Home Test Pros, North Hollywood, CA 91601
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